Advisory Services
Independent technical advice for Gemstones and Organic materials
Photo: visual symptoms of compression-treated agarwood
Laboratory Reports identify materials.
Advisory services help interpret their significance.
GemRight Gemology provides independent technical advisory services relating to gemstones and organic gem materials, particularly in situations where laboratory reports alone may not fully address the questions involved.
Laboratory reports establish gemological identification and testing results. Advisory services help clients interpret the significance and implications of those findings.
GemRight Gemology operates as an independent laboratory and does not trade gemstones or organic materials, ensuring that advisory opinions remain neutral and free from commercial influence.
Advisory services may involve gemstones as well as organic gem materials such as agarwood (eaglewood), coral, pearls, amber and other natural materials.
For Who?
GemRight Gemology advisory services may be useful for parties requiring independent technical guidance, including:
Private collectors and investors
Jewellery buyers and inheritors seeking independent verification
Dealers and traders requiring second opinions
Auction houses and valuation professionals
Lawyers and dispute resolution professionals
Insurance and asset verification cases
Advisory services are intended for situations where technical interpretation or clarification is required beyond standard laboratory reporting.
Situations where advisory may be helpful
Clients seek advisory services for a variety of reasons, including:
Understanding the implications of laboratory reports
Clarifying treatment disclosures or enhancement issues
Evaluating authenticity concerns
Reviewing claims made by sellers or other parties
Determining whether further testing may be appropriate
Advisory may also involve organic gem materials, including agarwood (eaglewood), coral and pearls, which may present specialised identification or classification considerations.
Typical advisory cases
GemRight Gemology advisory services are often requested in situations such as:
Independent Review Before Purchase
Collectors or buyers may seek an independent technical opinion regarding gemstones or organic materials prior to completing a transaction.
Interpretation of Laboratory Reports
Clients may require clarification regarding the technical meaning and implications of laboratory reports.
Conflicting Laboratory Reports
Where different laboratories have issued differing conclusions, an independent review may assist in clarifying the issues involved.
Authenticity Concerns
Advisory services may assist clients who have questions regarding the authenticity or classification of gemstones or organic materials such as agarwood or coral.
Professional Consultation
Dealers, auction houses, insurers and other professionals may occasionally require independent technical advice relating to gemstones or organic materials.
Real Case 1 - Jewellery Purchase Dispute
Initial Situation
A client approached GemRight to verify whether a jadeite pendant was treated. Laboratory examination confirmed the jadeite to be Type A with no indications of enhancement, consistent with an existing report from another laboratory.
Advisory Issue
Although the material was accurately identified, the client believed the item had been misrepresented in terms of quality and wished to pursue a refund.
Advisory Role
GemRight explained that issuing another report confirming the same identification would not support a refund claim, as the material classification itself was correct.
Outcome
The matter was handled through advisory discussion rather than additional testing. The client was able to pursue the matter with the seller and ultimately recovered the purchase amount.
Real Case 2 - Estate Jewellery Review
Initial Situation
A client contacted GemRight to identify several inherited jewellery pieces including pearl strands and gemstone bracelets.
Advisory Issue
The collection consisted of numerous items, and the client required guidance not only on identification but also on how best to manage and potentially liquidate certain pieces.
Advisory Role
GemRight recommended shifting the engagement to an advisory framework, allowing time-based evaluation of the entire collection and discussion of possible next steps.
Outcome
The client obtained identification of the pieces together with guidance on managing and disposing of selected items from the estate
Real Case 3 - Verification of High-value Gemstones
Initial Situation
A client was asked by overseas business contacts to assist in the potential liquidation of several purportedly rare and high-value gemstones.
Advisory Issue
The client required independent technical advice regarding the authenticity of the materials and possible sale channels.
Advisory Role
GemRight provided guidance regarding testing procedures, market considerations and appropriate verification steps before any transaction was undertaken.
Outcome
Subsequent testing revealed that several stones were synthetic materials. The client avoided a potentially significant financial loss and obtained further assistance regarding legitimate gemstones within the collection.
Advisory Process
Advisory services generally follow a straightforward process:
1. Initial Enquiry
Clients provide a brief description of the situation and any relevant documents or images.
2. Preliminary Review
GemRight reviews the information and discusses possible advisory or testing approaches.
3. Examination (if required)
Where necessary, the gemstone or material may be examined using appropriate gemological methods.
4. Advisory Outcome
Clients receive professional guidance or written advisory documentation as appropriate.
What advisory services May Include
Depending on the circumstances, advisory services may involve:
Review of gemstones or organic materials
Interpretation of existing laboratory reports
Independent gemological examination
Technical explanation of identification findings
Recommendations for further testing where appropriate
Advisory outcomes may include:
Verbal consultation
Written advisory notes
Technical guidance regarding next steps
Independent Technical Opinions
In certain circumstances, clients may require an independent technical opinion regarding gemstones or organic materials.
This may arise in situations involving:
authenticity disputes
treatment disclosure questions
conflicting laboratory conclusions
classification or identification issues
GemRight Gemology may provide independent technical opinions based on gemological examination and established analytical methods, assisting clients in clarifying technical matters or supporting professional discussions.
GEMRIGHT DOes not Provide…
commercial brokerage services
buying or selling assistance
price negotiation or trading advice
The focus of advisory services is independent technical evaluation and interpretation.
Our PROMISE - Confidentiality
All advisory enquiries are handled in strict confidence.
GemRight Gemology does not disclose client information, materials or discussions without consent.
Advisory Fees
Advisory services are provided separately from laboratory reports and are charged according to the time and technical expertise required for each matter. The appropriate advisory service will depend on the nature of the questions involved and the extent of examination required.
Typical advisory services may include:
Technical Consultation
Professional consultation relating to gemstones or organic materials.
Report Interpretation
Explanation and technical interpretation of existing laboratory reports.
Independent Technical Opinion
Professional evaluation and written advisory notes where appropriate.
Clients are welcome to contact GemRight Gemology to discuss the most appropriate advisory approach for their situation. For reference, our time-based assistance fees are as such:
1 hour - S$300.00
Additional 30 minutes after the initial first hour - S$125.00
Service includes unlimited gem testing and best-of-ability answers to questions during the purchased time duration.
For other cases requiring more time
(e.g. longer duration projects, expert witness involvement, arbitration, etc)
Please contact us below for us to understand further and to provide a quote.
for the gemstones and jewellery buyers out there, insisting on our reports is insisting on a peace of mind for your precious purchase.
For businesses in the gems and jewellery trade, insisting on our services is insisting on building lasting credibility that differentiates.
Teo Wei Hong, G.G., Founder and Gemologist